Resources
Resources for the 12 Elements of Volunteer Management
#1 Planning and Resources: These web sites will help you assess whether your organization is ready for volunteers:
- 4-H Youth Development
- ManagementHelp.org - Developing and Managing Volunteer Programs
- EnergizeInc.com - Volunteer Program Evaluation and Assessment
#2 Staffing: These sites can help determine the staffing you will need to manage a diverse, part-time volunteer staff:
- EnergizeInc.com - Staffing the Volunteer Program for Success
- From the Top Down: The Executive Role in Volunteer Program Success
#3 Volunteer Work Design: A key to keeping volunteers coming back is thoughtful design of volunteer opportunities. These sites offer tips:
- EnergizeInc.com -Volunteer Work Design
- Casanet.org - Essential Volunteer Management
- Volunteer Job Description Worksheet [PDF]
#4 Recruitment: Successful volunteer recruitment requires support of the entire organization and ties into your marketing efforts. These sites help you find better ways to recruit:
- EnergizeInc.com - Articles on Volunteer Recruitment
- ServiceLeader.org - For Volunteer Managers
- Casanet.org - Volunteer Recruitment Campaigns
#5 Interviewing and Screening: Effective interviewing prevents many of the most common problems in volunteer management. Find out how to interview and screen volunteers more effectively:
- EnergizeInc.com - Interview Screeners
- EnergizeInc.com - Screening Guidelines
- Volunteer Screening Procedures: Too Lenient?
#6 Orientation and Training: Provide volunteers with context and a way tosucceed, so they can make useful and satisfying contributions, through the tips offered at these sites:
- ManagementHelp.org - Developing and Managing Volunteer Programs
- EnergizeInc.com - Volunteer Training Tools
- VolunteerWeek.org - Training and Professional Development
#7 Volunteer/Employee Relationships: Encourage teamwork and build relationships between staff and volunteers with ideas from these sites:
- The Art of Volunteer Development [PDF]
- Casanet.org - Essential Volunteer Management
- Suite101.com - Volunteer-Staff Relations
#8 Supervision: Determine the right level of supervision, and the staff expertise needed to supervise volunteers, through these sites:
- EnergizeInc.com - Volunteer Supervision
- VolunteerToday.com - Volunteer Management & Supervision
- Checklist For Volunteer Supervisors
#9 Recognition: The merits and drawbacks of all kinds of volunteer recognition are discussed at these sites:
- EnergizeInc.com - Volunteer Reognition Ideas
- Theory of Volunteer Recognition: An Incendiary Analysis
- PointsofLight.org - Awards
#10 Recordkeeping and Reporting: Documenting the valuable work of volunteers assists with recruitment, recognition, and fundraising. Find out how to track volunteer contributions more effectively at these sites:
- EnergizeInc.com - Volunteer Recordkeeping
- CharityVillage.com - Marketplace Recruiting and Management
#11 Evaluation: Effective evaluation keeps your volunteer program healthy and provides recognition opportunities for volunteers. Learn how to conduct volunteer evaluations at these sites:
- Casanet.org - Volunteer Evaluation
- ServiceLeader.org - Volunteer Evaluation of Virtual Volunteering
- A Simple Sample Evaluation Form
#12 Volunteer Input: Create channels for volunteer input through ideas offered at this site: